Online food delivery apps do provide a doorstep service, but with a huge risk, that’s for sure. A Hyderabad man Srinivas Bellam ordered food from the delivery service and was left disgusted. He ordered a combo pack of Butta Bhojanam from Subbayya Gari Hotel through Swiggy.
As he opened the food, he found an insect inside it. Thankfully, he found it before eating. During coronavirus time, online services claim to provide world-class safety but the reality is different.
“As soon as I opened the meal box, I saw that the dessert had something odd on it. On a closer look, I realized it was an insect. While these hotels and online delivery platforms are claiming to provide world-class safety standards, especially during the time of COVID-19, in reality, they are still selling unhygienic food. Fortunately, I saw the insect before eating the food.”
Srinivas Bellam took to Twitter and complain about the serious issue.
#HouseflyHalwa delivered by @swiggy_in from #Kondapur @subbayyahotel @SwiggyCares says best in class safety standards, This is what they are following @HiHyderabad @CoreenaSuares2 @UttaraVarmaTOI @DonitaJose @sushilrTOI @NitinBGoode @dheeshmap pic.twitter.com/uXtZDV1DeI
— Srinivas Bellam (@SrinivasBellam) June 14, 2020
Swiggy, as usual, is pretty quick with there apology reply and asked for some time to get back.
Oh no… An apology may not be enough to articulate the for the experience you’ve encountered, Srinivas. This shouldn’t have happened to begin with, let alone the meal being catered to you in this condition. Please allow us some time to have this checked & get back!
^Anees
— Swiggy Cares (@SwiggyCares) June 14, 2020
They only assure you that they will pass a feedback to supplier.
They never take action nor they impose any kind of penalties or some other serious action on restaurants.Business is always a priority for them.
Their licence should be confiscated to set an example.— Manish Madan (@Imanishmadan) June 15, 2020
Exactly my dear action should be taken on all the Persons who are negligent and playing with the life of others in this #COVID19 Pandemic
— SAITEZAA (@ActivistTeja) June 14, 2020
